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Evaluation Tool

This version was saved 13 years ago View current version Page history

Saved by Mylee Joseph
on August 19, 2011 at 10:01:48 pm

Definition:

Aspect	Notes	Management strategies
Terms of service	Age range Content ownership
Privacy
Comment moderation
Logo and profile
Shared account or single user?
Statistics / reporting
Complaints and compliments response procedure
Accessibility
Records management
Time to maintain / frequency of use?
Council requirements

Tools for backing up social media tools (eg. for records management)

Tools for managing and monitoring social media

Examples of the evaluation tool

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Keep your content current, informative and engaging
Check out what is working for other libraries - learn from them
Remain dedicated
Target clients who are using these tools
Remember social media is a conversation not just a broadcast
Respond promptly to comments
Have a strategy to capture any communications that are business records
Be ready to fail - if something doesn't work, drop it and try something else
Keep mixing it up and trying new, fresh things to attract your customers' attention
DO IT!

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