Definition: <name of the tool>
Purpose: <what is it designed to do?>
Suitability checklist: <how well does it meet your library needs / priorities?>
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Aspect
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Notes
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Management strategies
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Terms of service
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Age range
Content ownership
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Privacy
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What info is collected on the site? Do you need to include a privacy statement?
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Comment moderation
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Is it possible (or desirable) to moderate comments before they appear? Or use a take down policy?
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Logo and profile
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Can you brand it with your logo and website?
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Shared account or single user?
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Who / how many library staff can be active in the account?
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Statistics / reporting
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What is possible? What will you record?
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Complaints and compliments response procedure
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Will you channel any complaints / compliments into the normal email / phone channels?
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Accessibility
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Is it accessible via screen reading software etc.? |
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Records management
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Are there any business records that need to be captured?
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Time to maintain / frequency of use?
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Council requirements
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What is council's policy (eg. do they have a single account or can the library set up one of their own)
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References:
Examples:
You can download a copy of this Evaluation Tool.
Examples of the evaluation tool
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